Junior IT Support

Our client is a growing chain of private schools and learning centres with campuses around Athens.

Teachers, students and administrative staff rely on laptops, classroom screens and online learning tools every day. To keep everything working smoothly, they are hiring a Junior IT Support team member based in the Northern Suburbs.

The Role

You will be the first point of contact for IT issues, helping users with hardware, software, printers, accounts and classroom technology. You will also set up new devices, keep track of equipment and escalate more complex problems to senior colleagues.

In your first six months you will learn the school's systems and processes, handle most everyday requests on your own and help prepare devices and classrooms for the new academic term.

Key Responsibilities

• Act as the first point of contact for IT requests from teachers, students and staff
• Troubleshoot hardware, software, printer and account issues
• Support classroom technology such as screens and online learning tools
• Set up and configure new laptops and devices
• Keep the equipment inventory up to date
• Escalate complex issues to senior colleagues

What You'll Bring

• 0–2 years of experience in IT support, or relevant studies and a strong interest in technology
• Basic knowledge of Windows, macOS and common office applications
• Understanding of basic networking (Wi-Fi, IP addresses, printers)
• A patient, friendly attitude and good communication skills
• Willingness to learn and move between campuses when needed

Nice to Have

• CompTIA A+ or Google IT Support certificate
• Experience with Google Workspace for Education or Microsoft 365
• Familiarity with ticketing systems

What's in It for You

€1,100 – €1,350 Gross / Month, depending on background, along with private health insurance, hands-on training from experienced engineers and paid entry-level certifications.

This is an on-site role and a great first step into IT, in a supportive team where you can quickly grow your skills.